Secondary Interfaces
Beyond the primary Lumi AI web application at app.lumi-ai.com, you can have conversations with Lumi AI in Slack or Microsoft Teams as alternative interfaces.
These options are available if you want to build-in/use Lumi AI directly in your shared conversations, meetings, etc. with the tools you already use today.
Note that both "bots" are available today for respective systems as unofficial extensions to the systems. Look forward to seeing them on the marketplaces/stores in the near future!
Considerations
Keep the following in mind for both Slack and Microsoft Teams:
You can invite the Lumi AI bot to any conversation or thread, or message it directly.
There is limited chat functionality in the bot; for more depth/exploration of the processing of the request, it must be asked in the web app instead.
When inviting the bot to a group setting, the access-level of the user asking the question to Lumi (by tagging @lumi...) is used to discern restrictions/access to KB's and data. Thus, be cognizant of who is in the chat and if there are any unintended audiences.
For both cases, you must have an organization admin trigger the setup / enable the install and access by other users.
You can only be connected to one Knowledge Base at a time in these interfaces. You can change at any time using the options menu provided, but be aware your history may not be relevant (this is automatically accounted for in Lumi Workflows at a technical level).
You may not be able to see full results given the limitations of these interfaces. For instance, if the rows are wide, there may not be enough characters in the "block" to read it. In this instance, you can download the CSV or image to see the full data set.
You can unlink
Slack is available as a direct install via our link provided in Org Settings. See the section for more detail.
Microsoft Teams is also available, but as a custom install via our link and content hosted in Org Settings. See section for more details.
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