Multi-Threading

Our conversational analytics is augmented with what we refer to as "Multi-Threading", which refers to LumiAI's ability to break down complex, vague, or broad-spanning questions into a set of inner prompts that are explored in parallel and summarized at the end. Through this methodology, workflows are executed recursively to find a comprehensive answer to a user's question. Multi-Threading is invoked automatically based on the nature of the prompt, but users can also direct it by incorporating investigative prompts, such as:

• "Explore...."

• "Explain why..."

• "Breakdown..."

Benefits for Utilizing Multi-Threading

• Increases Creativity and Diversity by starting Wide and Exploring Many Angles

• Avoids Single-Path Failures where one path can lead to a reasoning blind spot or flawed conclusion

• Improves Accuracy by evaluating contradictory paths and refining its previous reasoning

• Promotes Visibility and Traceability by providing clear insight to how a final output was derived

• Integrates Strongest Ideas from all the individual paths into one coherent answer

How to Trigger Multi-Threading

Step 1: Begin by selecting the primary KPI or metric you want to analyze. This establishes the focus for the entire workflow.

Step 2: When you apply one of the investigative prompts (e.g., “Investigate the root cause…”), Lumi automatically launches multiple reasoning paths in the background. In the screenshot below, you can see five distinct analysis threads generated in response to the prompt.

Step 3: You can drill into the details of any thread by clicking the gray LumiAi icon next to it. For example, in the screenshot below, we expand the “Analyze shipping carrier performance… external logistics issues” thread to understand how carrier behavior influences the higher-order KPI (e.g., On-Time Delivery %).

Step 4: At the end of the workflow, provides a unified summary that synthesizes insights from all reasoning paths into one cohesive output. This consolidated view allows you to quickly understand key findings and consider next steps.